![]() ![]() The secondary email should match the email you used when you applied. When you complete your Duo Mobile enrollment: You will be prompted by OKTA to provideĪ security question and a secondary email.Ĭhoose a security question from the drop down menu, or make your own question then Click “Send Me a Push” and a push notification will be sent to your device.You will see a message that says “Account Linked”.Move your camera to scan the QR code shown on the computer screen in the Duo Mobile.In the Duo Mobile app, click “Use QR code”.You may need to allow the application to access Tap the “Add/Setup Account” button on the upper right corner. On your device for Duo Mobile, open the newly-installedDuo Mobile application and.On the computer/device logging in to SJSU, Click the “I have Duo Mobile” button.On your device for Duo Mobile, download and install the “Duo Mobile” application from.Select the type of device (iOS or Android).Check the box to confirm that the number is correct.Enter your phone number (including area code).Steps (If you are enrolling a tablet for Duo Mobile, skip to step 10): If you are enrolling a mobile phone for Duo Mobile you will have to do the following.On the “What type of device are you adding?” page, select the type of device you’re enrolling (“Mobile Phone” or “Tablet”).Click "Sign In" at the bottom of the page.Enter your SJSU ID and password on the SJSU Single-Sign On page.Click the "Sign In" button on the top right side of the screen under the search bar.Go to The Spartan App Portal at One.SJSU.Show a QR code and one to scan the QR code. IMPORTANT: To set up two-factor authentication with DUO, you will need two devices - one to Requesting a key fob will take more time than the self-service Duo Mobile app activation May contact the IT Service Desk (40) to request a hardware token (key fob). Set up Duo Mobile on your Smartphone Note: If you do not have a smartphone or do not want to install DUO on your phone, you ![]()
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